Shipping policy

Shipping Policy

Last updated: May 26, 2026

Thank you for shopping with CARVELORA. This Shipping Policy explains how we process, ship, and deliver orders placed through www.carvelora.com.

Order Processing Time

Orders are typically processed within 1–2 business days after payment has been successfully received.

Business days are Monday through Friday, excluding U.S. holidays. Orders placed on weekends or holidays will begin processing on the next business day.

During peak seasons, promotional periods, or due to unexpected order volume, processing times may be slightly extended.

Shipping Destinations

We currently ship to addresses within the United States.

At this time, we do not offer international shipping. If shipping is unavailable for your address at checkout, we are unable to complete delivery to that location.

Shipping Method, Cost, and Delivery Time

We offer the following shipping option for U.S. orders:

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard Shipping	3–5 business days	Free for orders of $10.00 and up
Standard Shipping	3–5 business days	$9.98 for orders under $10.00

Estimated delivery times begin after your order has been processed and handed over to the shipping carrier.

Shipping rates and available shipping options will be shown at checkout before you complete your purchase.

Delivery Estimates

Delivery times are estimates only and are not guaranteed. CARVELORA is not responsible for delays caused by shipping carriers, weather conditions, incorrect shipping information, holidays, high shipping volume, or events outside our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email. If tracking information is available, it will be included in that email.

Please allow up to 48 hours for tracking updates to appear after your package has been handed over to the carrier.

Incorrect or Incomplete Shipping Addresses

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an error in your shipping address, please contact us as soon as possible at info@carvelora.com. We will do our best to assist, but we cannot guarantee that changes can be made after an order has been processed or shipped.

CARVELORA is not responsible for packages that are delayed, lost, returned, or delivered to the wrong address due to incorrect or incomplete shipping information provided by the customer.

Lost, Delayed, or Marked-as-Delivered Packages

If your order is delayed or tracking shows that your package was delivered but you have not received it, please check around your delivery location and contact the shipping carrier for more information.

You may also contact us at info@carvelora.com, and we will do our best to help review the issue.

Damaged or Incorrect Items

Please inspect your order when it arrives. If your item arrives damaged, defective, or incorrect, contact us immediately at info@carvelora.com with your order number and clear photos of the issue so we can evaluate the situation and make it right.